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CareFlow is a digital operations platform using cutting-edge AI to: predict hyper-local, primary care demand fluctuations; improve patient outcomes by capturing current workforce capabilities and tactically triaging demand to available resources allowing us to free up GPs' time. Using nquiringminds' state-of-the-art Trusted Data Exchange, CareFlow creates a "Virtual Practice" where resources can be shared and procured within networks of Primary Care providers.Finally by developing a comprehensive workforce-substitution matrix, CareFlow will use advanced optimisation algorithms for practices to map out training-and-hiring strategies to move from a current-workforce to a future-workforce that is more flexible and resilient to demand peaks.

This innovation will seamlessly connect patients with a safer, faster, bespoke healthcare at home through making more local clinicians, more accessible, through a first-of-breed platform.

The project will develop AI-driven decision support tools to optimise scheduling in real time, ensuring timely care and improving efficiency. By reducing reliance on manual processes, it expands service capacity, reduces hospital admissions, and enhances patient and staff experience. Already in use across multiple NHS regions, the solution supports flexible workforce models, enabling a more responsive urgent and emergency care system. Doc Abode’s Dynamic Scheduling solution helps NHS Urgent Community Response (UCR) services allocate healthcare professionals efficiently, ensuring care closer to home while supporting wider adoption across the NHS.